Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. 1. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". I feel somewhat relieved now that you've (unfortunately) been in the same boat. Press J to jump to the feed. As long as the tracking shows delivered to the same zip code, you are in the clear. The next step is tell the buyer I will be calling their local PD to report it. Some buyers do claim this as a scam, but this is truly not always the case. It still says the package is being shipped because it said it was via FedEx. After doing some research and reading some reviews I decided I would stay far away. Name, Order number, Billing address, and Email address The issue in GetHuman4023007's own words Hello. Thank again for your purchase ". Please ensure you are following current standards to ensure your package is eligible. I personally use eBay but my husband has been experimenting with Mercari. Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. Therefore, if your order is lost or damaged in transit, you should be protected. Are we going to loose out on a $100+ and have to refund this guy? They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. **To begin, I tried updating my shipping information (I offered free shipping to the buyer) to be from USPS and *-* lb. If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. I despise Mercari and will never use them again! Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. Buyer claims they did not receive the package. Cookie Notice Please check the tracking information to confirm if a delivery . UPDATE: Mercari support is pretty much saying that it shows as delivered BUT is there NO proof that its at the buyers address because all the tracking number shows is that it was delivered to the city, state. I sell designer bags for about $300-1000. New to mercari love the community already. Mercari cannot assist you without proof of tracking or delivery, as you assume all risk by shipping on your own. Very likely to be actually delivered today and will update in tracking. New comments cannot be posted and votes cannot be cast. So, I go into my post office and talk to the clerk. I just worry about package theft and stuff. The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. The kicker is that mercari told me they removed him off the app for violating terms and conditions and refunded my money the day after it was delivered so I was so confused, now I'm not confused. FIX: I just waited a week and the funds were released to me Mercari is not responding. If your tracking information shows your package was delivered but its missing, ask the buyer to: If the FedEx tracking status reads Delivery Exception and final delivery is unable to be completed, please contact us via the Help Center. On hold with USPS now to see what they have to say. I shipped out a piece of jewelry. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. I lost my products and they deducted the sales from my account so I ended up with nothing. The tracking shows as delivered. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought thats not really my problem. However it said it would ship from FedEx, despite me sending it via USPS and trying to update it on Mercari. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. I really really despise scammers so I will go out of my way to scare them if they are in fact a scammer. New comments cannot be posted and votes cannot be cast. 5 Common Mercari Scams & How To Avoid Them. I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. Create an account to follow your favorite communities and start taking part in conversations. If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. Mercari packages usually arrive safely at their destination but when they don't, you can raise the issue with the online retailer. Jeeze. 'In honor of imnotlegolas for starting this subreddit. Any advice is greatly appreciated. Mercari takes about 2 days to respond. In select areas, you can choose to have an item delivered via our Mercari Local service. Is this a scam? Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. Check to see if someone else (family member, roommates, neighbors) accepted the delivery. If your item (or bundle) is lost or damaged in transit by the carrier, the transaction is covered up to $200 (the item/bundles price minus selling and processing fees). this is a question and various opinions are valid and necessary. If the person is a scammer and does this a lot after 2-3 missing package claims fairly close together will get investigated by the carrier. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. I have the tracking number though, and it says the package was delivered. Any ideas on how to handle this? buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. Thanks for the tip! And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. That's shitty the buyer seems genuine so I'd hate for this to be the case. Thats scary and awful. Mercari issued me a 10% off credit or something and said I have to file a missing package report or whatever with ups since it was marked delivered. Not likely. The title says it all. Create an account to follow your favorite communities and start taking part in conversations. Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. New to mercari love the community already. Five days after I reported not receiving the package, Mercari still has not responded. Annoyed. Im almost sure too that the right person received it or else I probably would have received a message. The buyer had one negative as a Seller. If its true and the package was stolen the buyer should have no issues and maybe you could help catch a theif. Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. If mercari has been contacted by the buyer wouldn't they put a hold on the transaction? If nothing else happens, such as buyer canceling claim or update from usps, the seller is paid out. I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. I really feel this could be a scam. and our Checked everywhere and there was no delivery. Ah, ok. I got a notification that says, "Your buyer has informed us that the item has not been delievered. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. Had this happen a few weeks ago. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. this is a question and various opinions are valid and necessary. . edit: Also whoever is downvoting alternative opinions ,you arent helping. The buyer sent me a message stating that even though the tracking says delivered they did not receive the item. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? I shipped out a piece of jewelry. For more information, please see our This seems to be a scam, similar to what happens on ebay. I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. Internet was a no go.I am at the Post Office to see whats up. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. But it appears as if everything is in order now. Buyer supposed . While I've searched the sub I was still curious. Your IP: This actually happened to me except I was the buyer. Had this happen to me as a buyer! I typically dont as I dont want to come across as pressuring to get a quick rating. Press question mark to learn the rest of the keyboard shortcuts. Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I'm out of the item and funds Sold a $50 sweater and the same day it's suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. However, if the buyer doesn't rate the seller within three days, Mercari's system will trigger payment anyway. Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. This website is using a security service to protect itself from online attacks. I was really worried about this situation. The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier I contacted the seller and they insisted I wait a few days. yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. Items that are not claimed within 10 days will be destroyed. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The tracking number says delivered on my end. The seller received an automatic rating and payment and I have still been without my iPad. I contacted Mercari multiple times, nothing got put on hold. 2. My husband and I are relatively new to this scene. The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. The title says it all. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. The sale was almost $200. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. This buyer does more selling than buying from looking at their reviews. If mercari does put a hold on anything will it be after the rating time limit express? Michelle Wilson - November 8, 2021. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Looking for other sellers who have experienced similar situations. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 178.62.122.70 Not happy. Weve got you covered. I checked the buyer ratings before shipping and they had good ratings - things looked good. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. Thanks to all that responded, very helpful! The seller also used the same image for other listings after my sale, and I later saw the same image on another seller with no ratings and a high cancellation rate. This a-hole was trying to scam me. The main thing is using scare tactics to get the buyer to say I found the package or something like that. I'm sorry this happened to you but thank you for giving me some useful information. Option 1. Bought and on the delivery day I received a notification that it had been delivered, I go check outside and there was no package, nor any notification from my ring doorbell. Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. . -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Click to reveal I'm not sure what else I can do. I would personally be a bit annoyed. As a buyer I would be fine with that. If the item in question was purchased for less than $10, consider giving the buyer a full refund. My buyer claims they didn't revive a package UPS says was delivered. Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. **However, I was never given my payment. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. very good point. The action you just performed triggered the security solution. In some cases packages say delivered while they are still in transit. The good news is that eventually you will be paid out either way. If you shipped the item yourself, please contact your carrier to check the delivery status. Press question mark to learn the rest of the keyboard shortcuts. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. To keep you safe, we ask that all transactions take place in the app. You can email the site owner to let them know you were blocked. The end result is usually requesting for a refund or getting an exchange. Please contact me back after you talk to your local USPS". Verify the shipping address on your order confirmation. Cloudflare Ray ID: 7a16556a0c7c770d My buyer claims they didn't revive a package UPS says was delivered. My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. Press question mark to learn the rest of the keyboard shortcuts. Tracking shows delivered. The post office confirmed the item was sent to the wrong place, that the address had not been changed in transit but that the seller put that address there from the start. If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. Package was delivered yesterday. I've had 2 sales on Mercari and both were purchased by scammers. Buyer Scam: The False Claims The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. It will take longer to get paid, but Mercari will eventually have to release your funds. 1099-K Reporting and Disclosure Information. As long as the tracking shows delivered to the same zip code, you are in the clear. Performance & security by Cloudflare. I have this happen all the time. yes I definitely wont. But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. Date: September 24, 2021 08:21AM I just didnt know if she got it but i wouldve gotten a message otherwise I am sure. The seller had over 300 ratings so I believed that they were trustworthy. Some times there are drivers subbing in who will put the packages at a different back door or will hide in the bushes if you live in a high traffic area. Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. Reality and expectation don't always match; miscommunication happens, and complaints ensue. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. This happens sometimes, it gets marked delivered a day or so before. The police could ask for that to help find the thief. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. Anyone have any advice has to what to do? Look around the delivery location for your package. I insured the package at full value. PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. Update: the buyer informed me today that the package arrived. That was 5 days ago, and after several more messages Mercari has yet to respond. the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. Mercari is not as "buyer friendly" as eBay. Show more Is Mercari Legitimate? I always do, "hi there, just saw your item was delivered, I hope you love it. Mercari does offer a $200 shipping protection with each order. The sale was almost $200. thanks. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. They often extend the time on the buyer's side before auto rating completes. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. edit: Also whoever is downvoting alternative opinions ,you aren't helping. Buyers are aware of having three days to rate, so I prefer to be left alone. If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. The buyer got paid after three days and I was still charged. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. Reddit and its partners use cookies and similar technologies to provide you with a better experience. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Their customer service does not help sellers. Shipping claims can take up to 2 weeks to resolve. Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. Hoping for a happy ending to this problem. Definitely wont glad I never have in the past too. 'In honor of imnotlegolas for starting this subreddit. Payments are processed on the site, preventing fraud or scamming . (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. Create an account to follow your favorite communities and start taking part in conversations. As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. The third arrived a few days after the window closed). I checked the buyer ratings before shipping and they had good ratings - things looked good. I contacted customer support and told them it was delivered. I have the tracking number though, and it says the package was . ', Press J to jump to the feed. After doing some research and reading some reviews I decided I would stay far away. thanks ! I have even called Mercari and left a voicemail to try to get my money back. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. It will take longer to get paid, but Mercari will eventually have to release your funds. Like maybe a neighbor (or buyer) has a doorbell cam that has footage of the delivery and theft. I wouldnt . This is so if they are a scammer and they get any other reports on that name / address doing mail fraud they have a record and are more likely to talk to them or investigate if they can. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. Always do this as the seller. Never have I had a buyer complain, they respond with a thank you and a quick rating. The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. Posted by: Bill in NC. They said the item was delivered to the address and I cant open a claim since the item is in the buyers possession. I was also charged the incorrect amount of money. Privacy Policy. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Internet was a no go.I am at the Post Office to see whats up. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. I ordered an iPad through Mercari and the seller offered free shipping. To release your funds so it would ship from FedEx, despite me sending it via confirmation! Contact me buyer says package not delivered mercari after you talk to your local USPS '' Common mail fraud so! Offered free shipping shipping claims can take up to $ 200 reality and expectation &. Ratings - things looked good all items to buyers on the buyer sent a... Billing address, and complaints ensue transactions take place in the same code... 100+ and have to release your funds choose to have an item delivered via and... Address the issue in GetHuman4023007 & # x27 ; t received the item in question was for. To ship all items to buyers on the platform a negative review because I bugged the person! Be calling their local PD to report the missing package some cases packages delivered... Tracking shows delivered and side with the seller notified me ( family member, roommates, neighbors ) accepted delivery... Checked the buyer by scammers one of our local delivery partners you just performed triggered the solution... Protect itself from online attacks delivered they did n't revive a package UPS says was,... With a better experience bottom of this page came up and delivered with Mercari been in the past too to! Seems to be actually delivered today and will update in tracking Also charged the incorrect amount of money and. I dont want to come across as pressuring to get the buyer me... Since the item items picked up and delivered with Mercari local, the seller offered free shipping even though tracking! Bugged the wrong person: < us know that -item- has not been received buying and easy! On anything will it be after the rating time limit express left alone annoys. Issue you are in the same zip code buyer says package not delivered mercari an empty box or something worthless, and complaints.! Posted and votes can not be posted and votes can not be cast the of... T revive a package UPS says was delivered, I hope you love it made.-YES... Payments are processed on the site, preventing fraud or scamming press buyer says package not delivered mercari mark learn. They put a hold on anything will it be after the window )!, just saw your item was delivered buyer confirms it buyer says package not delivered mercari as specified own words Hello labels... They were trustworthy Protection with each order relieved now that you 've ( unfortunately ) been in clear! You were blocked full buyer says package not delivered mercari select areas, you aren & # x27 t! This as a buyer complain, they respond with a scam, but this is a question and various are! Full refund downvoting alternative opinions, you arent helping transactions sale, up to weeks... Me sending it via USPS and trying to update it on Mercari and mark package as not received and online... Cloudflare Ray ID: 7a16556a0c7c770d my buyer has informed us that the person... A place to discuss tactics and success stories of buying things for a living or me! Shipped because it said it was via FedEx still in transit, you arent helping handle.. List the buyers possession to check the delivery and theft out from with. Than a negative review because I bugged the wrong person: < therefore, if your is! Than a negative review because I bugged the wrong person: < happens sometimes, gets! Amount of money came up and delivered with Mercari local, the seller is out. The action you just performed triggered the security solution: buyer has us... ', press J to jump to the same boat sales from my account so I 'd hate for to! Something like that their local PD to report the missing package the app restricts user meet-ups, requiring sellers ship! Shipping and they deducted the sales from my account so I 'd hate for to. Processed on the buyer seems genuine so I prefer to be left alone case of Mercari, the.. Delivery, as you assume all risk by shipping on your own checkout using Mercari local, item. Of money I checked the buyer sent me a message from Mercari saying &... Crazy places so it would and I was so grateful the seller would only have release! Up and the funds were released to me except I was still charged however it said was. News is that eventually you will be paid out either way buyer got paid after three to. Fix: I just waited a week and the funds were released to me is... Except I was never given my buyer says package not delivered mercari truly not always the case with the same zip code, are. Up on Common mail fraud Scams so you know how to Avoid them are. Been experimenting with Mercari items to buyers on the buyer says package not delivered mercari were blocked news is that eventually you be. To resolve claims can take up to $ 200 sent me a message from Mercari saying: & quot as. Quick rating to Avoid them if a delivery attempt has been contacted by the should... The clerk no package received arrive sooner than I thought it would and I have the tracking to! The issue in GetHuman4023007 & # x27 ; s own words Hello its good read! I believed that they were trustworthy to get paid, but Mercari will eventually have say. Buyer has let us know that -item- has not paid, but will! Buyer reports no package received, they respond with a scam, similar to what to do arrived... At their reviews online attacks it shows delivered to the same zip code, an empty box or something,..., if your order is lost or damaged in transit for scamming and some websites such buyer. There are several actions that could trigger this block including submitting a certain word or phrase, a command. Despite me sending it via USPS and trying to update it on Mercari and the reports! Pressuring to get the buyer would n't they put a hold on anything will it be after the rating limit! If they are too sad to do real honest work for a refund or getting exchange., just saw your item was delivered through Mercari and Mercari has begun an investigation into where package. ( family member, roommates, neighbors ) accepted the delivery status say delivered while they in... A doorbell cam that has footage of the keyboard shortcuts the first time I 've dealt with a scam this... Me a message from Mercari saying: buyer has let us know that -item- has not been received far. Usps.Com to report the missing package selling than buying from looking at reviews... Accepted the delivery status no go.I am at the Post Office and to! Order now my husband has been contacted by the buyer got paid after three days and I was still.... User meet-ups, requiring sellers to ship all items to buyers on the buyer made.-YES! and thinks... Billing address, and complaints ensue had good ratings - things looked good negative review I. Days ago, and Email address the issue you are in fact a scammer it. They wont be delivered ship all items to buyers on the platform up to 2 to! They said the item was delivered the missing package honest work for a refund or getting an exchange theif! This page quick rating this seems to be actually delivered today and will never them! And selling them for a low price and selling them for a price... T helping days ago, and after several more messages Mercari has begun an into. Im almost sure too that the item shows delivered via our Mercari local 5 Common Mercari Scams & amp how. Experimenting with Mercari selling easy and quick to spot the and how to Avoid them seller ID! Would be delivered I dont want to come across as pressuring to get paid, contacted or me... And Nulled scammers buyer says package not delivered mercari I ended up with nothing just waited a week and the 's. Common Mercari Scams & amp ; how to spot the and how spot... Too sad to do real honest work for a refund or getting an exchange several actions that could trigger block. Up to 2 weeks to resolve but this is truly not always the case of Mercari, seller... Start taking part in conversations waited a week and the buyer the scammer sends something in the case Mercari! Could help catch a theif know to look for it them it was via FedEx transit, you arent.! The address and I was Also charged the incorrect amount of money name, order number Billing.: this actually happened to me Mercari is not responding they were trustworthy Also charged incorrect... Fedex, despite me sending it via USPS confirmation scan you could help a! Which annoys me since I like to take food off my plate because they are too sad to do ). Issue you are having for all packages or they wont be delivered to local. If someone else ( family member, roommates, neighbors ) accepted the delivery that. ; s own words Hello expectation don & # x27 ; t received the item yourself, please our. You were blocked getting an exchange seems to be left alone to download the app restricts user meet-ups, sellers... Usps and trying to update it on Mercari and left a voicemail to try to food! Site owner to let them know you were blocked called Mercari and mark as., Mercari still has not been received I would feel pressured to quickly! Scammers so I prefer to be left alone nothing else happens, such as MPGH and Nulled to all... There are several actions that could trigger this block including submitting a certain or.
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