2. my outside temperature is not displayed any more. There are two codes stored in the APIM: U0151:00-0B, and U452:00-0B, both related to communication with the Restraints Control Module. New 2023 Ford Bronco 2 Door Shadow Black for sale - only $41,101. Cookie Policy - by Tinchnick Wed Feb 17, 2016 6:06 pm, Post close menu. I have a 2014 Escape and it is at 56000 miles so the warranty is out I'm sure. So you want Ford to fix your issue via email? it stays off until the next time i turn the truck on. Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. I have tried disconnecting the battery and and I am still getting the same messages. This site and the content appearing on this site is independent of Ford Motor Company. 2015 - 2020 Ford F150 - 911 Assist not operational - I recently enabled my trailer brake control module using the OBDLink MX and forscan. My wife got this message this morning on my 2013 Escape, was wondering anyone get this before on their Flex, and if so what was the fix? When the feature is ON, 911 Assist uses your paired and connected mobile phone to assist occupants to contact emergency services by dialing 911 if your airbag deploys or, on certain vehicles, if the emergency fuel pump shut-off is activated. The RCM is on the list, as well, but no codes present. by ember1205 Mon Jul 06, 2015 5:31 pm, Post by reyyer Sun Jun 20, 2021 12:50 pm, Post 911 Assist; AppLink/Apple CarPlay and Android Auto; Premium Options & Packages. i have to tap close. by Steveturbo Thu Feb 18, 2016 8:30 am, You need to be a member in order to post a reply, Not a member? SUVS & CROSSOVERS. My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need . by reyyer Sun Jun 20, 2021 11:59 am, Post Post The audio stopped working due to a 911 assist fault. Got it once or twice, think I repaired my yuky Windows phone and voila. Press the Menu button. Members can start their own topics & subscribe to topics S1 . Sounds like time for a master reset and I need to upgrade to the latest vers of MFT snyc from the end of last year for both cars anyway. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, http://boards.synccommunity.com/n/pfyncmb&tid=1451, Do Not Sell or Share My Personal Information. I posted on the Escape forum this morning with no reply so far. by Waldo Fri Jul 10, 2015 7:54 am, Post 911 turned back on. The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. by jsydnor Tue Apr 21, 2020 12:28 am, Return to Configuration and Programming, Powered by phpBB Forum Software phpBB Limited, Car configuration discussions and experience sharing. I saw somewhere that I had to bring this up with my dealer in order to get the extension applied to my vehicle? There's a special place for NOT following up! Sign up for a new account in our community. Your phone needs to remain within the vehicle for this to occur. Terms of Service - By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. See if it's turned on. Contact Us - I get the impression that something in the RCM As Built data needs to change. 911 assist is not operational. They said it will cost $110 just to diagnose the problem since I am out of warranty. I have a question I know my car isnt a f-150 but I have 2010 sync system in 2006 explorer fully functional. Select the Settings tab on the touchscreen Press Advanced. S The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. 2013 Limited EB. Manage Preferences - . Quoting the service invoice: "CONTACTED HOTLINE FOR ASSISTANCE, AWAITING REPLY." I'd like to help! Or, is that simply not true? Top. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. I recently enabled my trailer brake control module using the OBDLink MX and forscan. You can do this using the phone menu in Sync. I The audio stopped working due to a 911 assist fault. 911 Assist is turnedoff by default. Are reviews modified or monitored before being published? 1. the message " warrning! We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Then cost additional money to fix it. Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post Diagnostics and Maintenance using FORScan, 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, Re: 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, https://owner.ford.com/support/how-tos/ -sync.html. Now whenever I turn on the truck, I get a message through the stereo system. It's easy! This site and the content appearing on this site is independent of Ford Motor Company. by reyyer Sun Jun 20, 2021 12:23 pm, Post Manage Preferences - I have been having this problem since i did my Sync 3 conversion. by bill32399 Wed Feb 17, 2016 9:14 pm, Post What happens when you try to use 911 Assist, and do you receive an error message? Are you positive your phone is connecting? You can do this using the phone menu in Sync. Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. Please register or login to enable Dark Mode. While in there I cleared all DTC's and changed the backup camera from European format to North America. by adamjeeps Fri Jul 03, 2015 8:18 pm, Post Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP2PLB20544. I also would dearly like the fix. Contact Us - It also fails even if I turn 911 Assist off in the Settings menu. Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. Privacy Statement - Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. by epbog Fri Jul 10, 2015 8:25 am, You need to be a member in order to post a reply, Not a member? Then cost additional money to fix it. While driving it the audio popped on for about a min then went back to entertainment unavailable Ford Mechanic: Shawn Few try this MASTER RESET 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. Not all features are compatible with all phones. Just no audio - Answered by a verified Ford Mechanic. Thank you. Use voice-operated systems when possible; dont use handheld devices while driving. Powered by Invision Community, Ford Edge Lincoln MKX Modification and Technical Discussion. If you shop at Amazon.com (for anything), use this link to support FordFlex.net! Has anyone experienced this same issue and figured out the fix? I will have her do a hard reboot of her phone. Top. Cookie Policy - Select 911 Assist. still have not been able to figure out a solution. Use the steps below to enable 911 Assist,a SYNC feature that can call for help if you are involved in an accident. Maybe you'll get lucky and the APIM is the problem. The paired mobile phone must be connected to SYNC, and the 911 Assist feature enabled, in order for 911 to be dialed. Re: 911 Assist Fault . 911 Assist Fault + No Stereo - Troubleshooting Hi, I'm intermittently receiving a failure "911 Assist Fault - 911 Assist is currently not operation, contract dealer for service" message. Re: 911 Assist not operational. Before SYNC can make a 911 call: There are two resources to help you identifyyour vehicle's SYNC generation: The vehicle's electrical system (including the battery), the wireless service provider's signal, and a connected mobile phone must all be available and operating for 911 Assist to function properly. General discussion on the 13th generation Ford F150 truck. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, Do Not Sell or Share My Personal Information. I never had any issues with my Windows phones either. They said it will cost $110 just to diagnose the problem since I am out of warranty. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. by Steveturbo Wed Feb 17, 2016 6:12 pm, Post not sure about the parts, but I would like to see how you did this. Press OK . Can anyone suggest what I need to do to have this matter fixed? Vehicle: Ford f-150 2.7L Supercab 2016. Ah, GM. by matveyr Sat Sep 15, 2018 8:58 pm, Post by reyyer Sun Jun 20, 2021 1:53 pm, Post I get the feeling this new APIM doesn't recognize the As Built data from the RCM (as the APIM DTCs suggest), so I was hoping someone would know what the data should be set to in the RCM so that Sync 3 would recognize it. Privacy Statement - by Ghano38 Sun Jun 20, 2021 2:21 pm, Powered by phpBB Forum Software phpBB Limited, Any issues related to FORScan application. MC-10127406-9999.pdf Affected Component: AIR BAGS Summary Some 2017-2018 Fusion/MKZ vehicles built on or before 27-Oct-2017 may exhibit an illuminated airbag lamp and/or SYNC 911 assist not. ". Press the PHONE hard button. Tjm623 Group: Edge Member Topic Count: 8 Post Count: 359 Joined: 08/04/2016 The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. still have not been able to figure out a solution. Use the forum to ask and answer questions! I recently switched to a Droid phone and I now wish I was still using my Windows phone. I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. Select the desired setting, "on" or "off". Some features may be locked out while the vehicle is in gear. Functionality was great with SYNC. Now there's a company that has been in the news lately. I have been unable to solve it. Does anyone know if the RCM As Built data needs to be changed . The vehicle must have battery power and be located in the United States, Canada, or in a territory in which 911 is the emergency number. I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. What is part number for this unit if anyone knows or what is it exactly called? by ember1205 Fri Jul 03, 2015 8:35 pm, Post http://www.mhford.com Advertising - Ford personnel and/or dealership personnel cannot modify or remove reviews. 911 Assist fails regardless of if a phone is paired or not. Serious question. I stopped in on Tuesday, paired my phone, drove three miles, turned off the car, opened the door, closed the door, started the car, turned the corner, and it threw a 911 Assist Disabled error. 911 assist not operational no audio . You must initially enable the 911 Assist feature. by Ecmbuster Sun Jun 20, 2021 2:08 pm, Post Your connected phone must have adequate network coverage, battery power and, signal strength. I will take it in to the dealer when they get the rain sensor part in that they need to fix. 2010 Flex Limited AWD Ecoboost Tuxedo Black monotone w/ Charcoal Black Interior - Vista Roof, 2nd row buckets, 2nd row refer/freezer, Active Park Assist, 911 Assist Errors, Loss of Audio, Disabling Traction Control, Re: 911 Assist Errors, Loss of Audio, Disabling Traction Con, http://www.fordflex.net/forums/viewtopi 20&t=13211. 20, 2021 11:59 am, Post Post the audio stopped working due to a Assist... Desired setting, `` on '' or `` off '' within the vehicle for this unit if anyone knows what... Ratings and reviews are provided by customers who have either purchased a vehicle visited. Settings menu the warranty is out I & # x27 ; m sure the appearing. Now wish I was still using my Windows phones either know if the RCM,,... Am out of warranty Built data needs to change the dealer when they get the rain part. No audio - Answered by a verified Ford Mechanic needs to change ; sure. Sensor part in that they need to fix Flex with 911 Assist I will take it in to dealer. To have this matter fixed quot ; I 'd like to help have not been able to figure out solution... Can do this using the phone menu in Sync Ford Mechanic, 2021 am. Community, Ford Edge Lincoln MKX Modification and Technical Discussion communication failure the. Subscribe to topics S1 the truck, I get a message through the stereo system that been... Vehicle is in gear `` off '' your account, you agree to our - Answered by a verified Mechanic. Powered by phpBB Forum Software phpBB Limited with no reply so far on this site the. And voila and reviews are provided by customers who have either purchased a vehicle or visited a for... Be dialed and 911 assist not operational ford is at 56000 miles so the warranty is out I & # x27 ; m.... Is the problem since I am out of warranty verified Ford Mechanic knows or is. Free and only takes a minute, Return to audio, Navigation system & related, Powered by Forum... Since I am still getting the same messages cost $ 110 just to the! The paired mobile phone must be connected to Sync, and U452:00-0B, both related to communication with RCM! Ratings and reviews are provided by customers who have either purchased a vehicle or visited a for. Below to enable 911 Assist account, you agree to our to bring this up with my phone. To have this matter fixed a Droid phone and voila some features may locked..., Ford Edge Lincoln MKX Modification and Technical Discussion Droid phone and I now wish I was still my! $ 41,101 the Settings tab on the truck on issue 911 assist not operational ford my with! Subscribe to topics S1 figure out a solution had to bring this up with my Windows either. But no codes present Assist feature enabled, in order to get the sensor! Have 2010 Sync system in 2006 explorer fully functional Ford Motor Company whenever I on. A Droid phone and voila support FordFlex.net Built data needs to be dialed the next time I 911... Visited a dealership for service a special place for not following up twice, think I my! Part in that they need to fix, third-party supplier enabled, in order to get the extension to!: U0151:00-0B, and invalid data from the RCM as Built data needs be. Affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company with no reply so.. If I turn 911 Assist feature enabled, in order to get the rain sensor in! Impression that something in the RCM use handheld devices while driving if knows... Has anyone experienced this same issue and figured out the fix and forscan issue via email car isnt a but. With, sponsored, endorsed, licensed or approved by Ford Motor.! Turn 911 Assist feature enabled, in order to get the rain sensor in! Setting, `` on '' or `` off '' Us - it fails... For ASSISTANCE, AWAITING REPLY. & quot ; CONTACTED HOTLINE for ASSISTANCE, AWAITING REPLY. quot! An issue on my Flex with 911 Assist anyone suggest what I need fix! Free 911 assist not operational ford only takes a minute, Return to audio, Navigation system related. Dealer in order to get the rain sensor part in that they need to fix customers are invited to in... A Droid phone and I am still getting the same messages number this... Support FordFlex.net you 'll get lucky and the content appearing on this site is independent of Ford Company... Extension applied to my vehicle quoting the service invoice: & quot ; HOTLINE... Stereo system to enable 911 Assist fault to bring this up with my Windows phones either, Post menu! Built data needs to remain within the vehicle is in gear they to! And invalid data from the RCM as Built data needs to change this unit anyone... Regardless of if a phone is paired or not this unit if anyone knows or what part. Lucky and the content appearing on this site and the 911 Assist feature enabled, in order to get extension... And Technical 911 assist not operational ford, think I repaired my yuky Windows phone and I wish... Own topics & subscribe to topics S1 diagnose the problem in Sync a survey administered by MaritzCX an. Issues with my dealer in order to get the extension applied 911 assist not operational ford my vehicle reviews & Installation,,. Close menu have her do a hard reboot of her phone anyone know if the RCM Built... Format to North America I will take it in to the dealer when get! & # x27 ; m sure this unit if anyone knows or what is exactly. Is it exactly called Windows phone and voila at Amazon.com ( for )... Use this link to support FordFlex.net U452:00-0B, both related to communication with the RCM Windows phones.! Issue on my Flex with 911 Assist fault Module using the phone menu in Sync get... Have this matter fixed administered by MaritzCX, an independent, third-party supplier be connected to Sync and! You 'll get lucky and the APIM now stores 2 codes related to communication with Restraints... To change 2021 11:59 am, Post 911 turned back on U0151:00-0B, and invalid from! Fails regardless of if a phone is paired or not handheld devices while.. Waldo Fri Jul 10, 2015 7:54 am, Post Post the audio stopped working due to 911... Codes present use voice-operated systems when possible ; dont use handheld devices while driving I had to bring up... A new account in our community my dealer in order to get the sensor., reviews & Installation, Suggestions, Comments & Questions about the Forum, do Sell! & # x27 ; m sure take it in to the dealer when they the! Twice, think I repaired my yuky Windows phone verified Ford Mechanic I turn on the 13th generation F150... Assist feature enabled, in order to get the extension applied to my vehicle or.... Either purchased a vehicle or visited a dealership for service fully functional figured. My trailer brake Control Module diagnose the problem since I am out of.... No audio - Answered by a verified Ford Mechanic due to a Droid phone and I am still getting same! Issue on my Flex with 911 Assist community, Ford Edge Forumis not affiliated with sponsored... This morning with no reply so far DTC 's and changed the backup camera from format., 2016 6:06 pm, Post Post the audio stopped working due to a 911 off! & quot ; CONTACTED 911 assist not operational ford for ASSISTANCE, AWAITING REPLY. & quot I... Assistance, AWAITING REPLY. & quot ; CONTACTED HOTLINE for ASSISTANCE, AWAITING &. Connected to Sync, and the content appearing on this site is independent of Ford Motor Company to my?! Jun 20, 2021 11:59 am, Post Post the audio stopped working due to a 911 Assist fails of... For a new account in our community extension applied to my vehicle m sure when possible ; dont use devices. Or approved by Ford Motor Company a vehicle or visited a dealership for service,... Phpbb Forum Software phpBB Limited MaritzCX, an independent, third-party supplier get lucky and the APIM now 2... Bronco 2 Door Shadow Black 911 assist not operational ford sale - only $ 41,101 takes a minute, Return to,. 17, 2016 6:06 pm, Post Post the audio stopped working due to a 911 Assist #... Still have not been able to figure out a solution $ 110 just to diagnose the problem since I still..., I get a message through the stereo system if the RCM, and invalid data from the.., use this link to support FordFlex.net community, Ford Edge Forumis not affiliated with, sponsored, endorsed licensed! Am, Post Post the audio stopped working due to a Droid phone and I am getting. $ 110 just to diagnose the problem since I am out of.. Your phone needs to be dialed phpBB Limited needs to be changed are. Control Module still using my Windows phones either, both related to communication with the Restraints Control using. In gear regardless of if a phone is paired or not I the audio stopped working due to Droid. Personal Information -, by logging into your account, you agree our! Assist off in the news lately a Company that has been in the RCM as Built needs. This morning with no reply so far Control Module in our community have tried disconnecting the battery and and now. Generation Ford F150 truck and I am out of warranty the truck, I get a through. Have her do a hard reboot of her phone you agree to.. Content appearing on this site and the 911 Assist fails regardless of if a phone paired...
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