You must be connected to the 5G Home network to access the admin page. Have a phone you love? Verizon 5G Home Internet plans and prices Verizon keeps things pretty simple. Due to inactivity, your session will end in approximately 2 minutes. Verizon 5G Internet Gateway - Support Overview. What's changing: Here's how to change password or rename your Guest Wi-Fi network on your 5G Internet Gateway(LVSKIHP). Got the newer Verizon 5G Home Internet Gateway with SKU: ARC-XCI55AX (as shown on the bottom of the device)? The higher gain on these antennas can give you better performance, but only when you have a clear view of the tower. I'm really excited to get the IP Passthrough feature working (I may cancel T-Mobile Home Internet because they don't have this feature). Several new advanced routing features / options will be made available, while some existing ones will be updated. Less than a week ago, there was a software update which enabled IP Passthrough mode on the device (previously just DMZ'd the eero). Here's how to set the router Admin password on your Verizon Internet Gateway(ARC-XCI55AX). The current software update: Verizon Internet Gateway (ASK-NCQ1338) Software Update. Verizon 5G Home Internet Gateway (ARC-XCI55AX) External Antenna Guide By Carrier Accessories Enterprise Solutions Hotspot Guides Verizon 5G Home Internet Gateway (ARC-XCI55AX) External Antenna Guide Account Cart Lets. You will see the message below when you access the admin URL from your web browser. The webGUI format will be completely redesigned. The firmware upgrade over-the-air (FOTA) process can take several minutes to complete. Firmware 3.1.1.17 was installed out of the box. Removed My FiOS reference in webGUI Parental Control section (not applicable). Here's how to view the SIM card number associated with your Verizon Internet Gateway(ARC-XCI55AX). I've tried rebooting the box and unplugging from power for 10 minutes, but it still refuses to download the new firmware. Here's how to enable or disable devices connected to your 5G Internet Gateway(LVSKIHP). Removed invalid 5GHz SSID being broadcast after disabling the 5GHz radio. 03-25-2022 08:14 AM. Learn about set up, advanced feature use and navigation. It will slowly be rolled out to. When I go to the management interface and check for an update manually after about 30s it comes back with this error message. Here's how to display or not display the Wi-Fi name for yourVerizon Internet Gateway (ARC-XCI55AX)to other devices. Due to inactivity, your session has expired. You can let Verizon know why improved data speeds are important to you and why you want their future systems to support 4x4 MIMO external antenna connections by sending a message to their Executive Leadership: https://www.verizon.com/about/our-company/leader/contact/922789. See all 5 Connect with us on Messenger Visit Community 24/7 automated phone system: call *611 from your mobile Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Here's how to perform a signal test for your 5G Internet Gateway. Software Version: 3.2.0.5 Due to inactivity, your session will end in approximately 2 minutes. Do not restart the gateway when it's updating. Extend your session by clicking OK below. The update, called 0178, comes with a number of fixes. *Unavailable for Verizon Internet Gateway for Business (ASK-NCQ1338E). Check the Software Updates page to see if your device's most recent software version is listed. Here's how to access LAN settings (IP address, Subnet mask, etc.) Have a phone you love? Is this the most current? Please sign in again to continue. Easy returns. I've been hardwired from the start, using two switches and wireless and tried every combination, disconnected devices one at a time rinse and repeat troubleshooting and nothing has mattered in terms of the disconnects. I noted they added "IP Passthrough" among alot of other "fixes". I have had Verizon Home 5G for about a month now. Verizon is pleased to announce a software update for your device. Here are the three main ways that external antennas help you increase data rates: In 4G LTE and 5G networks, signal quality is measured as SINR (Signal to Interference plus Noise Ratio) or sometimes as RSRQ (Reference Signal Received Quality). Here's how to restart your 5G Internet Gateway. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Though 5G is now largely associated with smartphones, Verizon originally launched the next-generation cellular technology as a high-speed broadband solution, promising cable modem-like 300Mbps. Here's how to configure DHCP settings on your Verizon Internet Gateway(ARC-XCI55AX). Here's how to enable / disable Wi-Fi for your Verizon Internet Gateway (ARC-XCI55AX)from the admin page. Looking to get the best possible data rates from your Verizon 5G Internet Gateway (ASK-NCQ1338, ASK-NCQ1338FA, or ASK-NCQ1338E)? Extend your session by clicking OK below. Improvements to LED behavior; includes during first time activation and scenarios where the gateway is not properly provisioned / activated. Using an external MIMO antenna outside your building, pointed at the nearest tower, can help you get the fastest 4G LTE and 5G data rates possible. Depending on your ability to see your local cell towers, there are offer two different 4x4 MIMO antenna kits to choose from: This 4x4 MIMO Panel Antenna kit will provide meaningful signal improvement, even if you're surrounded by trees, hills, or tall buildings. Refer to Access Admin Page for assistance. Here's how to view device info (e.g., Wi-Fi key, WPS, etc.) The current software update addressed an issue that caused the gateway to disconnect and reconnect with the network, resulting in a new IP address being obtained which impacted various services. We apologize for the inconvenience and we're working on having your service back to normal by 4/12/22. Fecha de lanzamiento: 01.17.2023. Share Connect with us on Messenger Visit Community Verizon 5G Internet Gateway (LVSKIHP) - Restore Settings to Factory Defaults Here's how to restore your 5G Internet Gateway to factory settings if it crashes, resets, freezes or runs slow. Two changes I noticed right away were: There is a new option in wifi settings called "5GHz Wi-Fi DFS". Extend your session by clicking OK below. The top recommendation we offer is our bundle of the Peplink MAX BR1 Pro 5G with our 4x4 MIMO Panel or 4x4 MIMO Log Periodic External antenna kits. There was an intermediate update in November, 1.2102.00.0117, but it was never added to T-Mobile's support page and was apparently only applied to replacement units sent to customers and never pushed to existing units. We need a resolution and a timeline. Software Version: 3.1.1.27 However, many of the higher frequency bands aren't able to penetrate into buildings. Qu cambia: The Verizon Internet Gateway (ASK-NCQ1338 and ASK-NCQ1338FA) will be going through a feature and webGUI migration with its firmware update to software version 3.2.0.14. Here's how to view the signal indicator on your Verizon Internet Gateway(ARC-XCI55AX). Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. However, for users with line of sight to the nearest tower, our 4x4 MIMO Log Periodic Antenna kit is recommended. Due to inactivity, your session will end in approximately 2 minutes. Getting Verizon's attention and letting them know how important it is for you to get faster data speeds with external antennas will help convince Verizon that there is a demand for external antennas support with their Verizon 5G Home Internet Gateways. Get up to $500 when you. Details can be found here: https://www.verizon.com/support/verizon-internet-gateway-ask-ncq1338-update/. NOTE: This model of Verizon 5G Gateway does NOT support the use of external antennas. Our instructions described later will guide you through how remove the Verizon 5G Internet Gateway's SIM card. This content is for the Verizon Internet Gateway (ARC-XCI55AX). Find device-specific support and online tools for your Verizon Internet Gateway (ARC-XCI55AX). From the 'Device Settings' screen, click Check for new version . The layout and advanced router settings will see several changes. My GL.iNet router which flagged the NAT issue before shows all clear. Here's how to allow the Wi-Fi name of your 5G Internet Gateway to be seen by other devices. Correct answers are available for this post. By using Verizon's 5G network, Verizon 5G Home Internet delivers the latest fixed wireless connection that's faster than DSL and satellite. Step 2: On the bottom of the device, use a prying tool to push the rubber pad to the side. Before you get started, you will need the following: Be careful not to damage your Verizon Home Internet Gateway while disassembling. While signal is generally stronger the higher you go, theres also often more interference. Release date: 10/17/2022 For the last 4-5 days, eero is going offline once a day. Get up to $500 when you, 24/7 automated phone system: call *611 from your mobile, Modem crash and connection manager issues, Performance improvement for modem crash and connection manager scenarios that resulted in the internet connection being lost and restored and/or the gateway needing to be rebooted, Performance improvement for issues that prevented some client devices from connecting to or being detected by the gateway, Improved the time the device is connected to UWB as opposed to other network bands (improved overall throughput), The incorrect date showed in radio management history, Verizon E3200 extender wasn't showing up correctly, Incorrect BH bandwidth under System Status for applicable extenders. How to: Self Setup the Verizon Internet Gateway | Verizon Verizon 445K subscribers Subscribe 1.3K 308K views 1 year ago Set up your new 5G Home Internet with ease, using our brand new. Various redesigns in layout for simplification in accessing some features, including: Removed reference to Home Network Protect which is not applicable for this device. Here's how to enable Wi-Fi Protected Setup (WPS) on your Verizon Internet Gateway(ARC-XCI55AX). The firmware on the one they sent me was older than my original device and had the same problem. Software Version: 220745 This software update has been tested to optimize device performance, resolve known issues and apply the latest security patches. The Verizon Internet Gateway (ASK-NCQ1338 and ASK-NCQ1338FA) will be going through a feature and webGUI migration with its firmware update to software version 3.2.0.14. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. on your Verizon Internet Gateway(ARC-XCI55AX). Please sign in again to continue. Here's how to view the Wi-Fi name and password for your Verizon Internet Gateway(ARC-XCI55AX). As Verizon's 5G coverage continues to expand, its 5G Home Internet service becomes more competitive . In this guide we'll describe the two best options we have found to provide an improvement in their Verizon Home Internet data speeds. Discover the benefits of the most recent software update & view instructions to see how to download the software to your Verizon Internet Gateway (ARC-XCI55AX). 5G LTE Routers, like the Verizon Internet Gateway and Peplink MAX BR1 Pro 5G, support an LTE feature called "carrier aggregation.". Here's how to restore your Verizon Internet Gateway(ARC-XCI55AX) to factory default settings. A new 2.4 GHz IOT radio will be available to allow you to keep Band Steering / SON enabled on your primary network while also enabling a dedicated 2.4 GHz SSID / radio connection where needed. Trying to Return Your WiFiBlast Range Extender? This limitation applies to the white Verizon 5G Internet Gateway for Home Internet (ASK-NCQ1338 and ASK-NCQ1338FA) as well as the black Verizon 5G Internet Gateway for Business (ASK-NCQ1338E). Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Here's how to change the admin password to manage settings for your 5G Internet Gateway. I just noticed a new firmware was posted today. System Update 2 The details: Release date: 01/12/2023 Software Version: 3.2.0.5 What's changing: Reddit and its partners use cookies and similar technologies to provide you with a better experience. Verizon Internet Gateway (ARC-XCI55AX) - Support Overview. Since the Verizon 5G Internet Gateway supports a 4x4 MIMO connection, to get the fastest data speeds possible we highly recommend 5G LTE Routers that also support a 4x4 MIMO connection via four external cellular antenna ports. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Sometimes I can just wait a few minutes and it comes back online. SIM Card Verizon Internet Gateway (ARC-XCI55AX) - View SIM Card Number Refer to Access Admin Page for further assistance. Verizon Internet Gateway - Cannot Update Firmware I have had Verizon Home 5G for about a month now. They can't be manually requested. Below is a summary of some of the major changes: The webGUI format will be completely redesigned. Here's how to back up and restore the current configuration for your 5G Internet Gateway. Since I didn't see a thread yet, post your experiences here. Software Version: 3.1.1.28 Here's how to view the software version your Verizon Internet Gateway(ARC-XCI55AX)is running. Here's how to restore your Verizon Internet Gateway(ASK-NCQ1338/ ASK-NCQ1338FA) to factory default settings. Updates happen between 1 am and 3 am PST; make sure your gateway is turned on during this time to get the update. Got the Verizon Internet Gateway (ASK-NCQ1338) in two days ago. From the T-Mobile Internet App, select MORE > Gateway information. Get up to $500 when you, 5G Home Router - Check for Software Update, 24/7 automated phone system: call *611 from your mobile. Here's how to restore your Verizon Internet Gateway(ARC-XCI55AX) to factory default settings. 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