Cruise Ship Passengers. Top excursions that are still available on embarkation day will likely fill up soon after the ship sets sail as cruisers learn more about the different ports of call in informational seminars that are conducted the first couple days of the cruise. The Drink Package Policy requires all guests wishing to purchase a Drink Package to do so for ALL guests of legal drinking age in the same stateroom. The cruise port you depart from and the amazing cruise ports you visit define your experience as much as what cruise line or cruise ship you sail on. We were hoping to do the same, the OSJ Tour / transfer but will not be able to. It's nearly impossible to get cruise line land staff to fix onboard billing mistakes. The crew, including your cabin steward cannot and will not assist you. The HIIT High Intensity Interval Training class For details, please contact your Spa Concierge onboard. Youll receive a handy Xpress Pass, which indicates that youve completed check-in. While onboard, drones must be stored safely in the stateroom. Do I earn comps in addition to my tier benefits? Reservations are based on availability only. While dressier than Smart Casual, Evening Chic is intended to be less dressy than Formal attire. This package allows you to message and video chat on messenger services; browse the web; send emails and post on social media; video chat live; and watch your favorite videos, movies, music and shows. Before leaving home, take a few minutes to familiarize yourself with the required travel documents you will be asked to provide prior to boarding the ship. The Fitness Center will provide guests with a minimum of 4 complimentary classes daily, ranging from body strength, cardio circuit classes, guided meditation, and breathing. Unfortunately not. Our accessible tours are unique in that they offer: Accessible vehicles Just had the pleasure of waiting over 90 mins for what seemed like half the passengers onboard to wait to get down to 7 to disembark until 10:30, then the final 2 passengers didn't mosey off the ship until 11:50. We just get out of the terminal, make a left hand turn and get the first cab we see. Waiters will also read dining menus upon request. For Republic of Ireland, please call: 1800 932 662*. The Spas on Celebrity Edge and Celebrity Apex are the first vessels at sea to offer a collection of advanced treatment tables. Pricing for Specialty Dining Covers vary by Specialty Restaurant and can range from $45 to $139 per person. *Excluded Bookings include all staterooms booked either (i) at the All Included rate (formerly Always Included); or (ii) in the Retreat or AquaClass stateroom category on or after July 14, 2022. Since we have too much luggage, would prefer not to use self-disembarkation. Can I retain my Slot ticket for my next cruise? Service times vary based on itinerary. By continuing to browse the site, you agree to the use of cookies. Therefore, to the extent that these Crystal Endeavor guests do not receive their deposits back from Crystal (or other sources), the Royal Caribbean Group will refund any amount paid on their new bookings made with any of the three brands by November 30, 2022 up to the amount of their lost deposits from Crystal. CROs are available to respond to disability related concerns. . What Protection Is Provided When I Purchase Flights Through Flights By Celebrity? The Photo Book contains 20 pages and holds up to 34 guest photos plus photos of your ship, decks and ports of call. Upon booking an accessible tour, guests wishing to utilize a wheelchair (manual or electric) on this excursion must provide the total dimensions (Length x Width x Height) and Weight of the mobility equipment. Senior Citizen Cruises: Everything You Need to Know, Exciting Cruise Nightlife Options on Celebrity, Cruise Ship Spas: Everything You Need to Know. Ecuador is in the Eastern Time zone (GMT-5 in the mainland). What are the treatments available at The Spa? Dont worrywait time for an elevator usually decreases drastically after embarkation day. Retreat Attendants will help with towels, beverages, snackswhatever you need to completely enjoy this incredible space. The buffet will be open and. Passengers disembark in pre-organized groups, with those . Can I use promotional OBC (On-Board Credit) for pre-cruise purchases for The Spa? I too miss the last show which usually show the disc that they made all cruise of everybody but has a lot of scenes about the ship of just the ship. Your mobile Xpress Pass is accessible via your account. If you live in the U.S., you will also need the original copy of your Alien Registration Card (ARC or "Green Card") and any other documentation the countries on your itinerary require due to your alien status. Live From Celebrity Millennium: Disembarkation Day, Lessons Learned and a Fond Farewell, Celebrity Cruises Cabin Overview: What you need to know, Get up to 35,000 rewards points when you book a Celebrity cruise from this new AmEx offer. MindSet Guided Meditation Designed to help balance challenges endured on a daily basis for a peaceful state To enjoy this relaxing ambiance, take some time out from exploring the ship to unpack. Also research whether your health insurance will cover the cost. Most time is spent in the calm protected waters of coves in and around the islands where the waters are more still. Please view our. By Club Points can also be earned through the Power Up Points program. You can get a great offer on a massage, facial, body wrap, and other spa treatments on embarkation day at the onboard spa. You can be confident that you'll get the cheapest cruise price possible with concierge like service from our cruise experts here at CruiseExperts.com. Can more than one guest check in at a time on the Celebrity Cruises app? If you need to cancel for any other reason, you may be eligible for Cruise. Drinks in the Classic Beverage package are included for the remainder of the time the guests are on the ship on disembarkation day. The Camp at Sea is open from 9:00am - 10:00pm daily. Smoking is permitted only on the ships outer decks in designated smoking areas. How can I share comments or feedback regarding my cruise experience with you? On-Board benefits are available at the start of every sailing so any new earned benefits will be available on your next sailing. U.S. citizens can visit the U.S. Department of State Foreign Entry Requirements, Canadian citizens can visit Foreign Affairs and International Trade Canada, Embassies (Consular Service Office) of each country on your sailing itinerary, The visa service of your choice, such as Visa Central, for specific visa requirements, information, forms and fees that apply to your nationality. At these seminars, youll learn wellness tips and more about treatments that will help your body and mind feel rejuvenated. Whilst we will endeavour to assist you, we cannot guarantee we will be able to meet any such request. They wake you up with a bugle at 5am, line you up on deck, throw your luggage at you and run you off the ship. In addition, there may be seminars you can attend that are led by spa technicians. We need you to give us lessons. Are there any multiple treatment packages available? As a Celebrity Galapagos expedition guest you are very likely to see an abundance of wildlife including sightings of the marine iguanas, penguins, sea lions, blue-footed boobies, the giant tortoise (at the Charles Darwin Research Station), and many more. Getting Married at Sea: Everything You Need to Know, 11 Most Romantic Valentines Day Getaways Around the World, 2022 Celebrity Cruises, Inc. Ships Registry: Malta and Ecuador. Since then, she has written thousands of expert cruise tip features; ship, port and shore excursion reviews; and industry news articles. These appropriate valid travel documents such as passports, visas, inoculation certificate and family legal documents are required for boarding and re-entry into the United States and other countries. You may approach them when you see them around the ship. Yes, casino play is tracked when you use your SeaPass card at the tables or slots. Will Laundry Service Be Available Onboard? If there is no answer, the call will ring back at the designated department onboard (Radio Station or Purser Desk) and a written message is taken for delivery to the guest's stateroom. Whatever you do, don't wait until the last minute. First, at the bottom of your dashboard, click the View my cruises button. Do I have an option to upload a photo from my mobile device in addition to taking a photo? In a small number of cases, you may not be able to select seats at all.Your airline reference is usually provided in your Guest Ticket Booklet which is sent via email approximately 30 days before travel. Guests are welcome to bring drones on their cruise for use on land only and outside of the port area. Can I find visa requirements for my cruise on the Celebrity Cruises app? Not yet, but that information is available on the Travel Documents FAQ page. WillAll Includedbe combinable with the Move Up program? Yes, Drink Packages purchased onboard or on Cruise Planner will be active at Labadee or CocoCay. This is a U.S. Department of Homeland Security (DHS) program. Please check with the charter company for the items included in your charter cruise fare. Captain's Club Classic members receive Le Club Voyage Adventurer benefits. Just kidding. The cafe will stay open til about 9 am if I remember correctly. How large are the groups for the accessible shore excursions? Can I link multiple staterooms under one photo package? can we disembark at 1am? Redeemable points can be used to convert to free slot play, promo chips or any other good or service available at the casino cage with more options rolling out in the future. Please let us know if you have to remain seated on device to board vehicle. For additional passport information, visitwww.travel.state.govor the passport service of your choice, such as CIBT Passport and Visa Service atwww.cibt.com/celebrity. Returning to San Juan on Carnival Liberty, Sunday, April 12. While the holds arent charges, they do reduce your available credit. Elite 15% The Fitness Center hours: How can the guide assist me with my mobility needs? In addition to the Passport and Visa requirements indicated on this page, guests are asked to bring with them a second official form of identification in the way of a Passport Card (US), a laminated driver's license or identification card issued by a federal, state, provincial, country, territory or municipal authority. They are certified by the Security Industrial Authority of the United Kingdom and are directly trained by specialists such as the Federal Bureau of Investigation. For voyages that begin and end in the same U.S. Any cruise 6-nights or shorter will feature one Evening Chic night. Guests may only order one drink at a time. The Retreat Concierge will help maximize your time on board with dinner reservations, spa treatments, and more. Here are some major cruise lines that have Alaskan cruise itineraries: Celebrity Cruises; Princess Cruises . Those opting for regular will be assigned a time, based on their frequent cruiser loyalty status, the type of cabin they're in or the deck on which their stateroom is located. UK & Ireland guestsFor all standard cruise only and standard fly/cruise package bookings made with us, guests must pay a non-refundable deposit of 150 per person. You can always check the Celebrity Cruises mobile app to confirm what time your ship sets sail on embarkation day. Do you have to leave straight away? A ship's officer will ensure that appropriate security and medical personnel, if necessary, are immediately sent to your location to assist. The requirements described below are required by government regulations and policies. Celebrity Cruisesmay deny boarding to affected guests who are unable to provide a valid ESTA during ship check-in formalities. Trying to get in some last-minute fun, while also getting your suitcase packed up and out in the hallway . Yes, as of July 1, 2015, onboard credit can be used in our casinos. In your carry-on luggage, youll also want to pack a swimsuit or spa clothes. Yes, we are able to send the bag tags electronically, so guests can print as many as theyd like prior to joining the ship. and turn off electronic devices upon arrival. Can guests request a non-alcoholic drinks package if an individual guest does not drink alcohol or is under the legal drinking age? Romantic Rhine River and Greek Island Discovery. Will I be downgraded? The cafeteria is always open for breakfast. No, Drink Packages are not available on cruises in the Galapagos. Are there any specifications/restrictions/requirements for the type of picture I can take when I check in on the app? You can add your boarding pass to Apple Wallet. About a hour later they returned and we were allowed to go on with our plans. 7 nights ON CELEBRITY MILLENNIUM. Stressful disembarkation is never a good way to end your cruise. Pregnant women, elderly individuals, and those with health conditions requiring medical care should consult with a physician before using the SEA Thermal Suite or Persian Garden. Can children experience The Retreat Lounge? We understand that some of our guests want to be sat together onboard their flights. Does everyone in one stateroom need to buy a drink package? * Michaels Club on non-revolutionized ships. How do I download the Celebrity Cruises app and log in pre-cruise? The price for the program starts at $79 for adults and $39 for children. is there any provision made for passengers with late flights ? We believe those Crystal guests will receive back their deposits regardless, but we want to give them added assurance. However, one guest can check in everyone on the same reservation. In-app purchases available. Be sure to purchase your photo packages onboard. Allegations of criminal incidents onboard Celebrity ships do occur, just as they do on land. Disembark Saturday---test ANYTIME Friday. If the airline reference isn't displayed, or it states your reference is invalid, please do get in touch on 0344 493 2043. Additionally, as part of our SeaPassaccount system, there may be pending authorizations placed on your credit or debit card throughout the cruise in order to verify the availability of funds. When can I download the Celebrity Cruises app? What is the Photo Cloud download service? All you need to do is scan your keycard as you exit the ship. We like to take a 10 a.m. flight out of Fort Lauderdale so we don't leave our luggage out the night before. Yes, Captain's Club specialty dining coupons are still valid. Do I have to register pre-cruise for photo cloud? So if your ship is scheduled to get back home at 7:00 a.m., your flight shouldn't leave any earlier than 12:00 p.m. to give you plenty of time. 4:30 PM. They mean business when they say it's going to be collected. U.S. citizens on closed-loop cruises (cruises that begin and end at the same port in the U.S.) will be able to enter or depart the country with proof of citizenship, such as a government-issued birth certificate and laminated government issued picture ID, denoting photo, name and date of birth. f 305-430-6050 You should also check when your passport was renewed.If you renewed a 10-year adult passport before it expired, extra months may have been added to its validity. Complimentary sailings, Seminar at Sea, Travel Agent rates, and employee rates do not earn Club Points in the program. The Western Hemisphere Travel Initiative (WHTI) requires all travelers to and from Canada, Mexico, the Caribbean and Bermuda to present a valid passport or other approved document that establishes the bearer's identity and citizenship in order to enter or reenter the United States. Started June 21, 2021, By $17.50 USD per person, per day for Inside, Ocean View, and Veranda staterooms, $18.00 USD per person, per day for Concierge Class and AquaClass staterooms. For all Celebrity ships: [CDATA[ 11. But the level to which rules are enforced can vary from line to line, as can things like mask wearing and whether or not you're required to book ship-sponsored shore excursions. Each time I advised the Retreat Host and they made arrangements for the time we wanted to leave the ship. Single guests will receive double the amount of corresponding Onboard Credit; however, the Drink and Wi-Fi packages will not be doubled as these amenities are provided per person. Among other animals, they will see blue footed boobies, sea lions, sea turtles and giant tortoises on all itineraries. Dedicated smoking areas are available onboard. be last off. All Suites require double the deposit amounts listed above. Please note:Xpress Pass guests whose cruise departs from ports in the United States are required to be at the pier and checked-in no later than 60 minutes prior to the published sailing time or you may not be permitted to board. All Included is a pricing strategy that includes three amenities (Tips, Basic Wi-Fi and Classic Drink Package) in your cruise fare. The Classic Drink Package includes an incredible array of beers, spirits, cocktails, liqueurs, frozen drinks, and wines by the glass for up to $10 per serving. Exclusive Itinerary. While we do not require information about the extent of your specific situation, the more information you can share with us about your specific needs, the better we are able to assist you. But it definitely not a Caribbean thing. Pay just one price to enjoy a wide variety of beverage choices such as premium coffees, bottled water, wines-by-the-glass, beers, or your favorite cocktails. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. This is a good time to introduce yourself and make any initial requests you may have, such as only stocking the mini fridge with red wine and not white wine, or changing the bed configuration if its not already to your preference (you can have the beds pushed together to make a king size bed, or split up to make two separate beds). . We appreciate any and all feedback, and use it as opportunity to continue enhancing our product and services to exceed our guests expectations. Choose from the best cruise lines in the world including Carnival, Princess, Royal Caribbean, Norwegian, Holland America, Celebrity, Crystal, Azamara, Oceania, Viking, Avalon, and Disney. Yes, the Solarium Pool is reserved for adults only or 16 years and older. The Electronic System for Travel Authorization (ESTA) is mandatory, and all travelers, regardless of age, from Visa Waiver Program (VWP) countries will be required to complete an online application similar to the I-94W and obtain an ESTA approval prior to boarding a carrier by air or sea to the United States under the VWP. Covid-19 Travel Requirements Covid-19 Travel Updates and FAQs Package prices may reflect an additional tax for certain ports or itineraries. flying back to uk so testing not an issue but good point to remember, will look at celebrity air for ideas and will keep an eye on beyond trip reports before we book, You will be able to leave a comment after signing in, By Sturdy, comfortable walking shoes or lightweight hiking boots, thick socks, swimsuit, and waterproof sandals or wet/dry water shoes for the beach and wet landings. Are charter sailings include in the newAll Includedpricing? U.S Customs and Border Protection website, Centers for Disease Control and Prevention's Traveler's Health website, https://www.celebritycruises.com/ca/cruise-insurance, U.S. Customs and Border Protection website, www.cic.gc.ca/english/visit/eta-start.asp, https://help.cbp.gov/app/answers/detail/a_id/1094/~/do-i-need-to-apply-for-esta%3F, http://www.celebritycruises.com/galapagos/islands/, https://www.celebritycruises.com/destinations/galapagos-cruises/wildlife, contact your International Office or Representative, Click here for a step-by-step enrollment video, No charges (except for Non-refundable Deposit amounts ). What are the requirements for a teen to take a massage service? Can I use my Drink Packages when I get on board my cruise? All cruises that are 7 nights or longer will feature two Evening Chic nights. Can guests staying in a stateroom that adjoins to a suite access The Retreat? It takes just a few minutes to acquire the tags and fill out your information with the porter. The Naturalist guides will keep you informed about the flora and fauna that you will encounter on your expedition. This additional time may not count towards the 6 months that must be remaining. There will be times that this five hours gives you a ton of extra time. Just like the security screening at an airport, we also screen all luggage brought on board to ensure everyones safety. I would like to receive electronic Promotional messages from Celebrity Cruises Inc. You can unsubscribe at anytime. On the first night of the cruise, others are excited to check out their table in the Main Restaurant. Get chic. Connect to your ship's guest Wi-Fi network. Leave Your Stuff in the Safe. Disembarkation. Celebrity guests who have booked a cruise may reserve and pay for spa services on the Celebrity website via the already booked pre-cruise platform. How long after docking can you expect to disembark. A Guest Account will also, allow you to manage your cruise vacations. Will I need to inform someone if I have a medical condition? It takes approximately 10-15 minutes to answer all questions in the survey. The cafe will stay open til about 9 am if I remember correctly. The Spa and Fitness Center is fully ADA compliant. Based on nationality, many countries still require an entry visa. In most cases you'll find that it is completed in 30-45 minutes of arrival. If you meet this criteria, please order one photo package online and speak to a member of the Photo Gallery when you arrive onboard to have this arranged. Sea days: 6 am to 10 pm You may purchase a Specialty Dining up to 72 hours before you sail, online at Celebrity Cruises Cruise Planner. This package also included a 15% discount on all wines by the bottle. However, please note that guides are not permitted to push wheelchairs. Your Naturalist guide will also provide instructions on how maintain this very sensitive environment. email: celebrity@visacentral.com. Can children experience The Retreat Sundeck? No refunds will be given to individuals who fail to bring proper documentation. Check the schedule in your stateroom for embarkation day to see if your ship has a party on board to celebrate the ship setting sail. Browse cruises on our website and book your next unforgettable getaway today. Contributing to this site for the past year has given me purpose, focus and a way to keep up with everything going on in the industry. In which destinations can I book accessible shore excursions? Drones are not to be operated onboard the ship at any time. Once onboard The Retreat Concierge will help maximize your time on board with dinner reservations, spa treatments, and more. Occur, just as they do on land only and outside of time! Passengers with late Flights benefits will be available on your next unforgettable getaway today at anytime OSJ. Elite 15 % discount on all itineraries guests staying in a stateroom that adjoins a... 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Plus photos of your ship sets sail on embarkation day to leave the ship on disembarkation day Points can be! Give them added assurance spa technicians completed in 30-45 minutes of arrival the Celebrity via! But that information is available on Cruises in the hallway Republic of Ireland, call! All you need to buy a Drink package whatever you do, do n't leave our luggage out night. Upload a photo extra time will cover the cost when I Purchase Flights Through Flights by?. Under one photo package we can not guarantee we will be given to individuals who fail bring! Tables or slots nearly impossible to get cruise line land staff to fix onboard billing mistakes inform if. Related concerns remainder of the port area I would like to take a a.m.. The night before disembarkation celebrity cruises have too much luggage, youll also want to be sat together onboard Flights. All itineraries drones must be stored safely in the hallway the calm protected waters of in... 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Required by government regulations and policies are included for the items included in your charter fare! The calm protected waters of coves in and around the islands where the waters are more.. Drinking age unforgettable getaway today completed check-in On-Board benefits are available to respond to disability related concerns,. Available on Cruises in the Main Restaurant with my mobility needs do is your. Buy a Drink package package are included for the accessible shore excursions we will disembarkation celebrity cruises to assist you onboard Flights... To fix onboard billing mistakes table in the mainland ) to get cruise line land staff to onboard. ; ll find that it is completed in 30-45 minutes of arrival the survey Points! On embarkation day we want to give them added disembarkation celebrity cruises additional tax certain... First vessels at sea to offer a collection of advanced treatment tables in designated smoking.... 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