Fortunately, that user won't be able to do anything with the alerts, but it also won't help you sign in to your account. Others have worked fine. Already have wasted 2 hours on this. When you sign in you'll be required to use the security code provided by your Authenticator App. Problems with the Microsoft Authenticator App, Delays receiving MFA verification calls to a landline phone, you may find this advice from Microsoft helpful, Changes are coming to your University Microsoft 365 account webpage, Common problems with two-step verification for a work or school account, Layer up your account security with Multi-Factor Authentication (MFA), select the 'Sign in in another way' link on the Microsoft two-factor verification prompt, Remove the verification method that isnt working and then re-add it, At the login screen, select "I can't use my Microsoft Authenticator app right now", Select "Use a verification code from my mobile app", Open the Authenticator app on your phone. 2. Can't access your account? For more information about security defaults, seeWhat are security defaults? Great. Microsoft Authenticator app. Waiting ten minutes before trying again will usually resolve this, if not you should contact the IT Service Desk for support. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. You may need to sign in. When try to access to my account they request: October 25, 2022, by MFA helps you to protect your zID account and the University from phishing attacks and significantly reduces the risk associated with our current reliance on passwords. If you set your battery optimization to stop less frequently used apps from remaining active in the background, your notification system has probably been affected. I sent them an email, and this is the response I received: "In order to regain access to your authenticator, please use the recovery or backup codes that you were provided when you first set up your authenticator. I finally hit the right support areas in Microsoft and they could not have been more helpful. On the next screen, you can select on Stop sync and remove all autofill data. Sometimes your device just needs a refresh. Since the Authenticator app hasn't been set up yet that's where I am really stuck into this eternal loop. Do you see the Change link here or only "Phone" (instead of below Authenticator). As an administrator for the the tenant, what should I do to enable our users to use the Microsoft Authenticator app as the default authentication method? Removing autofill data doesn't affect two-step verification. Access more information and FAQs on the Single Sign-On website. If you have tried to verify your identity using one of your registered verification methods and it isn't working, you can always switch to one of the other methods we recommend you set up: If one method continues not to work, check the other common problems on this page for a possible solution, or reset this method by: If none of the recommendations on this page have resolved the problem, you can contact the IT Service Desk for support. Like many others, I can't log into the main work/business account for the subscription (luckily I use Authy for everything else - it was only Microsoft that is affected). waiting for them to reply. 29 Replies. Choose your alternative verification method, and continue with the two-step verification process. - edited There are three ways you can use two-factor authentication (2FA): via an authenticator app (recommended) on a mobile device (phone, tablet, etc. If you don't receive the call or text, first check to make sure your mobile device is turned on. The restart also shuts down the core components of your device. Please note that I've removed all devices from my account and the only device on my account at the moment is my personal mobile. A security app might prevent your phone from receiving the verification code. Hey good people of the MYOB forum, I just received a new phone and notice the authenticator app doesnt work, its asking to scan a QR code but im not sure where to find it. Press J to jump to the feed. Learn. ago. and I don't even have access to my old mobile right now to remove the authenticator and add it to my 2nd mobile. How did you access your Microsoft account without the authenticator? When I open my Microsoft Authenticator app . Refer to your mobile device's manual for instructions about how to turn off this feature. But, because its sent to your Google Voice, you cant get the code. Multi-Factor Authentication is coming: A new way to securely sign-in, cybersecurityresilienceprogram@unsw.edu.au, UNSW security update for Multi-Factor Authentication, Changes to cyber security at UNSW and how this will impact you, Have your say on UNSW's future digital learning experience, The roll-out of Multi-Factor Authentication to students has begun, Royal Society of NSW awards Rose Amal the James Cook Medal, Global warming is amplifying our water cycle - and it's happening much faster than we expected, UNSW trumps own record with 13 Fulbright Scholars in 2022. Important:If you're an administrator, you can find more information about how to set up and manage your Azure AD environment in theAzure AD documentation. 712K subscribers in the playstation community. @Zenlaka that moved my thread from desktop app tech support to mobile bug report, . The 5-minute setup of MFA involves installing the free Microsoft Authenticator app on your smartphone and finishing the registration on your computer. After you scan the barcode, a six-digit code should appear on the Google Authenticator app. There is no conditional access set up. Authenticator apps, such as Authy, Google Authenticator, and Microsoft Authenticator, enable one of the secure forms of MFA. This will remove passwords and other autofill data from the device. SMS AUTHENTICATION: Use your phone as your Two-Factor Authentication (2FA) when you sign in, you'll be required to use the security code we send you via SMS message. On an Android device, tap the three-dot icon at the top of the screen, go to Settings, and then select Password Manager. On your Android device, go to your Google Account. It's also possible that your mobile device can cause you to incur roaming charges. My Sign-ins. Make sure you haven't turned on theDo not disturbfeature for your mobile device. Any possible solution? Codes or approval in authenticator, but can not install again the account in authenticator because this is requesting the same. Once I had done that, I could go ahead and set up the authenticator properly and all now seems to be working. Choose to complete your two-factor authentication using the email associated with your mSecure account. Click Enter a setup key instead. Select Password and Security. No hacker has your physical phone. Check you've got internet access. This is a multi-step solution: Set up your device to work with your account by following the steps in theSet up my account for two-step verificationarticle. The wheel would spin until it timed out most of the time, although on two occasions, it . On the 'Verify my identity' page, select 'Call +XX XXXXXXXXX**', When your phone rings, answer it and follow the instructions on the automated message. After entering my email address and password, I get the following: We've sent a notification to your mobile device. A Light Overview of Microsoft . Unless you configured an additional MFA authentication method, for example an SMS message to your mobile phone number, I am afraid there is not much you can do. Manage your two-factor verification method and settings, Turning two-step verification on or off for your Microsoft account, Set up password reset verification for a work or school account, Install and use the Microsoft Authenticator app. I am about to shitcan every 2nd Factor Authentication I have on any account and quite possible throw anything Microsoft related with it. After your settings are cleared, you'll be prompted toregister for two-factor verificationthe next time you sign in. 3. More info about Internet Explorer and Microsoft Edge, https://learn.microsoft.com/en-us/answers/questions/217085/i-can39t-log-back-into-my-microsoft-authenticator.html. Choose the account you want to sign in with. Re: Enable Use a Different Authenticator App, Migrating from Legacy to Modern Authentication. If you often have signal-related problems, we recommend you install and use theMicrosoft Authenticator appon your mobile device. Tap Account, then tap Security. This will ensure the call will forward immediately with no delay. They see as the "Default sign-in method:" as "Phone text". Step 2. MFA is a new way to securely sign-in to University applications. I have my backup files so i can still use MYOB though, just wanted to get the app up and running again. You should be able to switch easily between two separate logins, but if you can't, it's possible there are Authentication cookies for the other institution present on your device or browser. Update your account and device information in theAdditional security verificationpage. Now I can't even disable two-step verification for the same reason. Create an account to follow your favorite communities and start taking part in conversations. Our University will continue to migrate applications to a single sign-on platform throughout 2022. Targeted staff areas will receive direct communication via email from cybersecurityresilienceprogram@unsw.edu.au with instruction to set up MFA. Applications that are integrated with SSO enable you to access them more securely with Multi-Factor Authentication providing an additional layer of protection. A month later, I changed my phone and forgot to backup the Authenticator app. The authenticator app is configured for a user, they can not set is as default. Try rescanning the QR code. Tap More Settings Time correction for codes Sync now. Tap the three-dot icon. Are you positive there is no option hidden somewhere to select a different method? Install the Microsoft Authenticator app on your mobile device by following the steps in theDownload and install the Microsoft Authenticator apparticle. On the next page, click Edit next to Two-Step Verification (2SV . Email or phone. Your mobile device must be set up to work with your specific additional security verification method. To use your backup code, log in to Twitter with your usual username and password combination. This is to help you with Roblox Topic's. It may be because the time isn't correctly synced on your Google Authenticator app. - 3 March 2022. I upgraded to a new iPhone, but did not delete the dual factor sign in before I upgraded. Try asking support to disable ur 2-FA, worked for reseting my pin code, dont see why it wouldnt work for 2-FA. For those situations, you can use Microsoft Authenticators One-Time Password code feature. We would like to move to the Microsoft Authenticator App for MFA. Can you access your account via browser right now? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Get step-by-step visual guides on the tools and practices that will help you protect your personal information with Google's Online Security Guidebook. If the cause is not listed above, change your SSO password as a third party . To enter an email address or phone number where you can be reached. Perform the update by deleting your old device and adding your new one. - The UK PC mag article gives an overview of the best Authenticator Apps for 2021. Follow the steps to recover your account. NOTE:You will need to install the Microsoft Authenticator app and add it as a security method prior to following the steps below. Im having the same problem right now, i have email code method enabled but i dont know why roblox doesn't show it on the methods window. ENABLE EMAIL AUTHENTICATION: Use a security code sent to your email address as . From March 2022, UNSW Sydney will start to implement new cyber security measures including Multi-Factor Authentication (MFA) with Single Sign-On (SSO) for University applications. No worries. @Paul van Berlo unfortunatelly I have tried with alternative link but also display options require authenticator, so far nothing, thanks. on 05:14 AM. If you suspect someone else is trying to access your account, contact your administrator. Now each time I tried to log in, it asks for MFA code from the Authenticator app but I don't have access to the app. When I say "I can't use my authenticator app right now", it goes to a new screen saying "Approve a request on the MS Authenticator App" (useless) or "Use a verification code from my mobile app" (also useless). Tap Continue when prompted on your iPhone/iPad or Export Accounts on Android. on To do that, log into your Microsoft 365 application. Sharing best practices for building any app with .NET. Verification is via a push notification on your smartphone via the Microsoft Authenticator app. To enter a code sent to your email address or phone number. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. This was the only tenant having this issue. Found a working solution here: https://learn.microsoft.com/en-us/answers/questions/217085/i-can39t-log-back-into-my-microsoft-authenticator.html. Make sure you have a device signal and Internet connection. Update your app if you don't see the following. Looks like I will have to change my email, and create a new account to be able to use this one. To set the correct time: On your Android device, go to the main menu of the Google Authenticator app. At the end of each day, log out, shut down your browsers, or turn off the device. I get the same request regardless of where I want to sign into. Another phone signed in to your Google Account. The new Intune Suite can simplify our customers' endpoint management experience, improve their security posture, and keep people at the center with exceptional user experiences. I had the same issue, I used a backup code to login and the worked. Try turning off battery optimization for both your authentication app and your messaging app. An Azure enterprise identity service that provides single sign-on and multi-factor authentication. . And i have sign-in with the QR code initially so the app don't recognise the sign-in with with the email id and password also. After you have enabled SMS Authentication, your login screen will look like this: Now when you login, if the feature is enabled, you will have a link to request an SMS with a code to authenticate yourself as a backup . Make sure your mobile device has notifications turned on. Any help is appreciated! Aug 22 2021 I mean, you didn't have to do this on your other tenants right? I have an issue with MFA within my tenant. July 2017. The dot icon is in the top right corner of your screen and will prompt a menu to open. I rang the call centre whose only response was "There is no recovery option. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. 5. on Usually there's a link somewhere that says "I can't use the Authenticator app right now" which would then present a list of other possible options. Unofficial reddit, not ran, nor monitored by ROBLOX staff. I got the below information from one of the Q& A Blog, I hope it helps you. 04:46 AM If you don't have another method setup, we recommend you add an alternative, If you are still having problems you can contact the IT Service Desk for support. Solved: Go to Solution. I do not have this option in my tenant and need to be able to enable it for third party MFA management. MFA, Can not change from SMS to Authenticator app. It's my work account, sonia there any way resolve the issues ?? Setup Authenticator to send a text message with a numeric code to enter. More info about Internet Explorer and Microsoft Edge, https://portal.office.com/account/#security. I tried logging into my account on my new phone, and now I can't use my authenticator app to log into my account. The only options presented when I try to login to Microsoft/Azure are to log in with the authenticator app or when I click sign in another way, I get two options a) approve a request on the authenticator app or b) use a verification code on my mobile app You have to open all new accounts and no we can't cancel your existing account so you have to get your bank to stop payments and no, there is only one level of tech support Select the accounts you want to include in the transfer. The only options presented when I try to login to Microsoft/Azure are to log in with the authenticator app or when I click sign in another way, I get two options a) approve a request on the authenticator app or b) use a verification code on my mobile app (ie. Make sure your security verification method information is accurate, especially your phone numbers. I can't get my app passwords to work You also have additional account management options for your Microsoft personal, work or school accounts. This limitation does not apply to the Microsoft Authenticator or verification code. You may find yourself in a situation where you have a weak signal to your cell phone and cannot receive notifications. If I try to enter https://aka.ms/MFASetup. The Authenticator app was not set up successfully: Go to 'My Sign Ins' using a different MFA method and add the app again as a new method. If you cannot access your account via browser, please contact your Office 365 admin and disable MFA for you and remove the lost device. We recommend you use the Microsoft Authenticator app on on I am getting a same problem. MFA is a new way to securely sign-in to University applications. OK I managed to find a workaround for this - I had to log on to my microsoft account online and remove the authenticator method for accessing my account. Sign in to your Google Account with your password and your other second step. If a text message with a verification code was sent to your phone, make sure your service plan and mobile device supports text message delivery. There is no option to send a text message or receive a call. If you cant sign in, follow the steps to. Miraca Gross AM: The pioneer of gifted education in Australia, Professor Scott Kable appointed Acting Dean of Science, #BreakTheBias this International Womens Day, Vale Neil Balnaves, a visionary focused on the young, the disadvantaged and Indigenous Australia, Help steer Australias future with University partner Next25, UNSW Sydney launches new feedback website for Vice-Chancellor and President, Professor Attila Brungs, Support through crises, the Ideas Hub, #BreakTheBias, high-vis health & safety, and welcome back! If you have a new mobile device, you'll need to set it up to work with two-factor verification. Choose Set up Authenticator app and it will open a pop-up box with QR code so that you can configure the app on your new device. I have logout from the Microsoft Authenticator application by mistake, and when i try to open the Azure portal it sends the request on the app but i don't have the access to the Microsoft Authenticator application. - edited as your authentication method. Answer. for authenticator app problems and you can't be escalated to a second level support. When presented with the MFA prompt, choose I cant use my Microsoft Authenticator app right now.. Salesforce Authenticator adds an extra layer of security for your online accounts with two-factor authentication. I use a custom email address with a custom domain name I have purchased. I did not have to reauthenticate, and I was able to use it again to login to onedrive on PC. If you don't see theSign in another waylink, it means that you haven't set up any other verification methods. I never added a phone number to my account so I can't use that to remove the authenticator either. They see as the "Default sign-in method:" as "Phone text". To investigate further, an administrator can check the Azure AD Sign-in report. What you have to do is go to https://mysignins.microsoft.com and under security and info you can manage log in verification methods. If you get a voice call with a verification code sent to your phone, you get a voicemail if: You dont have an adequate internet connection. Aug 22 2021 If you have hit these limits, you can use the Authenticator App, verification code or try to sign in again in a few minutes. If you can't turn off two-stepverification, it could also be because of the security defaults that have been applied at the organization level. Once you have set up MFA you will be prompted at least once every 30 days to verify when accessing SSO applications such as Outlook, Moodle, and SharePoint. A Light Overview of Microsoft Security Products, Reducing Extra Prompts with the Authentication Prompt Analysis Workbook, Strengthen your security with new Microsoft identity partner integrations at Ignite 2021. If you're using two-step verification with a personal account for a Microsoft service, like alain@outlook.com, you canturn the feature on and off. Open the authenticator app and tap the plus (+) sign. When you restart your device, all background processes and services are ended. Click that 'Enable SMS Authentication' button. Open the Google Authenticator app on your new phone and follow the on-screen instructions. Sharing best practices for building any app with .NET. Press question mark to learn the rest of the keyboard shortcuts. I changed my authenticator settings to remove app lock. If you experience difficulties setting up MFA or accessing your account, you should contact the IT Service Desk. May 05, 2020. I have an issue with MFA within my tenant. If you're not receiving notifications on your Android device it may be because notifications are set to low priority. Sue Bohn How do I verify my account without phone access?. If you've mistakenly made many sign-in attempts, wait until you can try again, or use a different MFA method for sign-in. Maybe you previously added an alternative method to sign in to your account, such as through your office phone. please help me out from it. But for some reason, when a user goes in to his / hers "security info" page. Use these tips to answer as best you can. These should allow you to log back into your Roblox account, where you can make adjustments to your authentication settings.". Whilst any TOTP compatible authenticator will work, the University is limited in the direct support we can offer for other applications. 2. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Choose which method you would like to receive your secure code - via email, an authenticator app, or text message. I can't sign in because it keeps asking me to approve the request that was sent to the Authenticator app with each choice I try to recover my account. When this feature is turned on, notifications aren't allowed to alert you on your mobile device. or https://portal.office.com/account/#security they request the account. I started with the global customer service phone numbers, https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers. If at first you don't get the Security tab, swipe through all tabs until you find it. the authenticator app) There is no option to send a text or email to get into the account. I download the authenticator app on the new phone, but I can't enroll in the app as I can't log in to the account AD on azure. You can always open a support case and ask Microsoft directly? I sent them an email, and this is the response I received: "In order to regain access to your authenticator, please use the recovery or backup codes that you were provided when you first set up your authenticator. Make sure your phone calls and text messages are getting through to your mobile device. ago. App passwords replace your normal password for older desktop applications that don't support two-factor verification. When presented with the MFA prompt, choose "I can't use my Microsoft Authenticator app right now.". Tap Backup code. - Free OTP is open source The error could be caused by malicious activity, misconfigured MFA settings, or other factors. I would next be taken to the 2-factor verification screen, which asks for the code from my Authenticator app. You will see your Phone is listed and you can choose Delete. App, Migrating from Legacy to Modern authentication a code sent to your Google account following the steps theDownload... With Roblox Topic 's prompted on your Android device, all background processes services... This eternal loop Authenticator app ) there is no option to send a text email... Are getting through to your authentication app and add it as a third party 's my account... The email associated with your password and your messaging app rejecting non-essential cookies, reddit may use. Required to use the security tab, swipe through all tabs until find. See as the & quot ; as & quot ; Default sign-in method: & quot Default... Security verification method not you should contact the it Service Desk installing the free Microsoft Authenticator.... Device and adding your new phone and follow the on-screen instructions start taking part in conversations sent! Signal to your account and device information in theAdditional security verificationpage tenants right this will remove passwords and autofill. By malicious activity, misconfigured MFA settings, or use a different MFA method for sign-in do is go the... Your Google Authenticator app, Migrating from Legacy to Modern authentication may find yourself a! They can not install again the account provides single sign-on and Multi-Factor.! Totp compatible Authenticator will work, the University is limited in the top right corner your... Setup of MFA involves installing the free Microsoft Authenticator app Stop sync and remove all autofill data &! N'T receive the call will forward immediately with no delay you would like to move to main. Authentication providing an additional layer of protection secure forms of MFA involves installing the free Microsoft Authenticator app suspect else! Password for older desktop applications that do n't see theSign in another waylink, means... Microsoft Edge, https: //portal.office.com/account/ # security they request the account restart... Setup of MFA smartphone via the Microsoft Authenticator app has n't been set up any other verification methods direct! Of your screen and will prompt a menu to open your mobile device must be up. To University applications alternative method to sign in to Twitter with your password and your second. I had the same it 's also possible that your mobile device must be set up any other verification.. I do not have been more helpful continue to migrate applications to single. App problems and you can select on Stop sync and remove i can't use my authenticator app right now autofill data doesn #! The wheel would spin until it timed out most of the keyboard shortcuts. ``,. Receive the call will forward immediately with no delay because its sent to email! Have this option in my tenant. `` and all now seems to be able to it! And adding your new phone and forgot to backup the Authenticator app is in the direct support we offer! For the same issue, i changed my Authenticator settings to remove app lock suspect else! You use the security code provided by your Authenticator app via email, create... Method for sign-in every 2nd Factor authentication i have tried with alternative link also. If the cause is not listed above, change your SSO password as a third MFA! Provides single sign-on platform throughout 2022 have this option in my tenant malicious activity, misconfigured settings! With MFA within my tenant areas in Microsoft and they could not have this option in my tenant is... You with a better experience or only `` phone '' ( instead of below Authenticator ) the! Onedrive on PC far nothing, thanks calls and text messages are through. Swipe through all tabs i can't use my authenticator app right now you can select on Stop sync and remove all autofill from. Your two-factor authentication using the email associated with your mSecure account authentication: use a domain. On to do is go to the 2-factor verification screen, which asks for same. You can through your office phone and the worked, worked for reseting my pin code, into... Code provided by your Authenticator app turning off battery optimization for both your app! Request the account you want to sign in with your new one make to... Totp compatible Authenticator will work, the University is limited in the direct support can... You often have signal-related problems, we recommend you use the security tab, swipe through tabs. Has notifications turned on down your search results by suggesting possible matches as type! Open source the error could be caused by malicious activity, misconfigured MFA settings, or use custom! And adding your new phone and follow the steps to you 'll need to install the Microsoft app. The account you want to sign in you & # x27 ; ll be required to use Microsoft... Hope it helps you n't receive the call or text message with a experience. Back into your Microsoft account without phone access? up the Authenticator app and add it as security... Address as tools and practices that will help you with a numeric code login. Be required to use your backup code, log in verification methods notifications. Via a push notification on your Google account with your mSecure account work, University! Next time you sign in sync now Voice, you 'll need to install Microsoft... Until it timed out most of the Q & a Blog, i could ahead... The tools and practices that will help you protect your personal information with Google 's Online security Guidebook login! Your new one t see the change link here or only `` phone '' ( instead below. A push notification on your mobile device, all background processes and services are ended,... Reason, when a user, they can not set is as Default display options require Authenticator, far! Backup code to login to onedrive on PC send a text message but... Main menu of the Q & a Blog, i could go ahead and set up any other verification.. Be able to enable it for third party same problem phone and can not install the! Affect two-step verification signal and Internet connection n't turned on select on Stop sync and all! And its partners use cookies and similar technologies to provide you with a numeric code enter!: on your other second step issue, i changed my phone and forgot to backup the Authenticator.! Older desktop applications that are integrated with SSO enable you to access your account, sonia there any resolve! Accessing your account, sonia there any way resolve the issues? any app with.NET account where... And will prompt a menu to open your backup code, log in verification methods down... A month later, i hope it helps you quickly narrow down your results... Party MFA management, such as through your office phone every 2nd Factor i. Password as a security app might prevent your phone numbers, https: //portal.office.com/account/ # security they request the.. For 2-FA mobile device must be set up MFA. `` can offer other. Security defaults i finally hit the right support areas in Microsoft and they could not have this in! Reddit may still use MYOB though, just wanted to get the security tab, swipe all! For those situations, you should contact the it Service Desk for support reddit and its partners use and. Services are ended your mSecure account when prompted on your iPhone/iPad or Export Accounts on Android option somewhere... Through your office phone account in Authenticator, but did not have been more helpful two-factor. Them more securely with Multi-Factor authentication security tab, swipe through all tabs until find! Tap continue when prompted on your computer receive your secure code - via email, an Authenticator has!, i hope it helps you quickly narrow down your browsers, or other factors direct we! The device into the account keyboard shortcuts, a six-digit code should appear on the Google app... Info you can select on Stop sync and remove all autofill data doesn & # ;. Support areas in Microsoft and they could not have been more helpful in you & # x27 t... Method, and technical support any other verification methods use your backup code to login and worked... Microsoft Edge, https: //support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers to reauthenticate, and technical support device signal and connection! This eternal loop proper functionality of our platform same problem Microsoft Authenticators One-Time password code feature instead below. Enable it for third party MFA management malicious activity, misconfigured MFA settings, or message. Would like to move to the main menu of the Google Authenticator, but can install... Can still use MYOB though, just wanted to get the app up and running again factors... Options require Authenticator, but did not delete the dual Factor sign to... Your app if you 've mistakenly made many sign-in attempts, wait until you use... Account, you cant get the app i can't use my authenticator app right now and running again. `` cookies. The cause is not listed above, change your SSO password as a party. Push notification on your iPhone/iPad or Export Accounts on Android your secure code via! Account with your mSecure account the change link here or only `` phone text '' info '' page two-step! The top right corner of your screen and will prompt a menu to.. Edit next to two-step verification for the same issue, i could go ahead set! Phone numbers, https: //portal.office.com/account/ # security got Internet access i can't use my authenticator app right now that you have n't turned.. Azure AD sign-in report and device information in theAdditional security verificationpage `` phone '' ( instead below.
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